Last updated: 30 October 2025
Medscio respects your privacy and is committed to protecting your personal data. This privacy policy explains how we handle your personal data when you visit our website. For our website, marketing, recruitment, and internal administration, we act as the data controller.
Contact details:
Company name: Medscio
Address: Paasheuvelweg 25, 1105 BP, Amsterdam, The Netherlands
KvK: 98107496
Email: privacy@medscio.nl
We may collect the following personal data from you:
2.1 Data you provide to us
Contact details: name, email address, phone number, organization name
Communication: correspondence when you contact us
Other information: any additional data you voluntarily share with us via contact forms, emails, or conversations
2.2 Data collected automatically
Technical data: IP address, browser type and version, time zone settings, operating system
Usage data: information about how you use our website
Cookies and similar technologies: see our Cookie Policy
We use your personal data for the following purposes:
3.1 Legal basis: Performance of a contract
Providing our services
Communicating about your account or our services
Technical support
3.2 Legal basis: Legitimate interest
Responding to your questions and requests
Improving our website and services
Sending relevant information about our services (you may opt out at any time)
Analyzing website usage
3.3 Legal basis: Legal obligation
Complying with legal requirements, such as tax laws
3.4 Legal basis: Consent
Marketing communication (only with your consent)
Placement of certain cookies
We only share your personal data when necessary:
4.1 Service providers
We use third-party service providers to support our operations, such as:
Hosting providers
Email service providers
Analytics services
CRM systems
These parties process data only on our behalf and are contractually obligated to protect your data.
4.2 Legal obligations
We may share your data when required by law or when necessary to:
Comply with legal obligations
Protect our rights
Prevent fraud
4.3 Business transfer
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
Your data is primarily processed within the European Economic Area (EEA).
If we process data outside the EEA, we ensure that appropriate safeguards are in place, such as:
EU Standard Contractual Clauses
Adequate protection measures as recognized by the European Commission
We do not retain your personal data longer than necessary for the purposes for which it was collected:
Prospect contact data: up to 2 years after last contact
Customer data: for the duration of the agreement and 7 years thereafter (legal retention requirement)
Financial data: 7 years (legal retention requirement)
Website analytics: 26 months
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, and disclosure, including:
Encrypted connections
Access control and authorization
Regular security updates
Secure backups
Confidentiality obligations for employees
Under the General Data Protection Regulation (GDPR), you have the following rights:
8.1 Right of access
You have the right to know what personal data we process about you.
8.2 Right to rectification
You have the right to have inaccurate or incomplete data corrected.
8.3 Right to erasure (‘right to be forgotten’)
You can request deletion of your personal data when:
The data is no longer needed for its original purpose
You withdraw your consent and no other legal basis applies
You object to processing and there are no overriding legitimate grounds
The data has been unlawfully processed
8.4 Right to restriction of processing
You may request limitation of processing in certain situations.
8.5 Right to data portability
You have the right to receive your data in a structured, commonly used, and machine-readable format.
8.6 Right to object
You have the right to object to the processing of your personal data based on legitimate interest.
8.7 Right to withdraw consent
If processing is based on consent, you may withdraw your consent at any time.
To exercise your rights, please contact us at privacy@medscio.nl. We will respond within 30 days.
If you have a complaint about how we handle your personal data, please contact us first.
You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
www.autoriteitpersoonsgegevens.nl
10.1 What are cookies?
Cookies are small text files placed on your computer, tablet, or mobile device when you visit our website.
They help websites remember your preferences and improve your user experience.
Types of cookies:
Session cookies: deleted when you close your browser
Persistent cookies: remain on your device until expired or deleted
First-party cookies: placed by the website you visit (medscio.nl)
Third-party cookies: placed by external services (e.g., analytics providers)
10.2 Why do we use cookies?
Medscio uses cookies to:
Ensure our website functions properly
Remember your preferences
Understand how visitors use our website
Improve and optimize our website
Display relevant information
10.3 Which cookies do we use?
10.3.1 Strictly necessary cookies
Essential for the website’s core functionality.
These do not require consent.
10.3.2 Functional cookies
Provide additional functionality and personalization (e.g., remembering preferences).
Improve the user experience without infringing privacy.
10.3.3 Analytical cookies
Help us understand how visitors use our website to improve it.
Provider: Google LLC (USA) – with GDPR-compliant safeguards
Placed only with your explicit consent
More info: Google Analytics Privacy Policy
10.3.4 Marketing cookies
Used to track visitors across websites to show relevant advertisements.
Currently, we do not use marketing cookies.
If this changes, we will inform you and request consent again.
10.4 Third-party cookies
Some cookies are set by external providers. We have no control over these cookies.
Please refer to their privacy policies:
10.5 Managing your cookie preferences
10.5.1 Giving or withdrawing consent
When you first visit our website, we ask for your consent (except for strictly necessary cookies).
You can withdraw or change consent anytime by:
Clicking the cookie settings link at the bottom of each page
Contacting us at privacy@medscio.nl
10.5.2 Deleting cookies via your browser
You can manage and delete cookies in your browser settings:
Google Chrome: Settings → Privacy & Security → Cookies and other site data
Mozilla Firefox: Settings → Privacy & Security → Cookies and site data
Safari: Preferences → Privacy → Cookies and website data
Microsoft Edge: Settings → Cookies and site data
Note: Disabling cookies may affect some website functionality.
10.5.3 Do Not Track
Some browsers offer a “Do Not Track” feature.
Currently, there is no universal standard for responding to these signals.
We respect your privacy and recommend using our cookie settings.
10.6 Google Analytics
Google Analytics collects information such as:
Pages you visit
Time spent on the website
Browser and device used
How you reached our website
Your general location (country/city level)
Google Analytics data is automatically deleted after 26 months.
10.7 Changes to cookie usage
If we start using new types of cookies (e.g., marketing cookies):
We will clearly inform you
Request your consent again
Update this policy
Our website may contain links to external websites.
We are not responsible for their privacy practices and encourage you to read their privacy policies.
Our services are not intended for persons under 16 years of age.
We do not knowingly collect data from children under 16.
If you believe we have done so, please contact us immediately.
We reserve the right to update this privacy policy.
The latest version will always be available on our website.
We recommend reviewing it regularly.
If major changes occur, we will notify you.
For any questions regarding this privacy policy or how we handle your data, please contact us at: privacy@medscio.nl
